[{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:08.030Z","tag_names":["account oversight","user control"],"answer_sample":"Allocating Users to Licenses A user is a single person, who is permitted to acces","long_answer_sample":"Allocating Users to Licenses A user is a single person, who is permitted to access the license that your account has access to. Licenses are not for sharing between people. Adding Users Add users on the users tab of the account page.   Prerequisites: You must be an admin user Your company must have available licenses (empty rows in the above spreads","language_id":2,"id":3535142,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"allocating users licenses user single person, permitted access license account to. sharing people. adding add tab page.   prerequisites must admin company available (empty rows spreadsheet), don’t contact sales@grip.co.nz  to get extra allocated account. new users’ email domains match allowed addition process go slots, enter address - valid follow domain restrictions status check box make click apply review confirm details popup grip will login email. happens next receive invitations credentials can immediately features managing permissions privileges screenshot showing team members remove buttons viewing current shows active (checked = admin, unchecked standard user) button (not shown administrator) changing checkbox user’s name change dialog update removing want removal loses frees company, allocate someone else. important notes administrator (email support@grip.co.nz request changes removed lose altering numbers organisation subscription includes specific number system vs. used licenses, sales ( ) obtain added support need modified, considered case basis","name":"Account Management - User Management","votes":0,"is_published":true,"slug":"account-management-user-management","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/account-management-user-management?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"allocating users licenses user single person, permitted access license account to. sharing people. adding add tab page.   prerequisites must admin company available (empty rows spreadsheet), don’t contact sales@grip.co.nz  to get extra allocated account. new users’ email domains match allowed addition process go slots, enter address - valid follow domain restrictions status check box make click apply review confirm details popup grip will login email. happens next receive invitations credentials can immediately features managing permissions privileges screenshot showing team members remove buttons viewing current shows active (checked = admin, unchecked standard user) button (not shown administrator) changing checkbox user’s name change dialog update removing want removal loses frees company, allocate someone else. important notes administrator (email support@grip.co.nz request changes removed lose altering numbers organisation subscription includes specific number system vs. used licenses, sales ( ) obtain added support need modified, considered case basis","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}},{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:08.166Z","tag_names":["preferences","account"],"answer_sample":"How subscriptions work All GRIP subscriptions are annual. This means your subscri","long_answer_sample":"How subscriptions work All GRIP subscriptions are annual. This means your subscription covers a 12-month period from the date it was first activated. Each year, your subscription automatically renews for another 12-month term on the same date unless you cancel beforehand, we make contact a few weeks before your rollover date to check whether you wan","language_id":2,"id":3535144,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"subscriptions work grip annual. means subscription covers 12-month period date first activated. year, automatically renews another term unless cancel beforehand, make contact weeks rollover check whether want changes subscription. although annual, flexibility pay — can spread cost monthly payments full year upfront. options cover exactly period. payment \u0026amp; schedules sign grip, choose schedule suits organisation. table summarises key differences, sections follow explain option detail.v   billing annual 12 equal instalments single terms due 15 days invoice 20th month following frequency per months billing, across payments. issued month, date. good know though paying monthly, still cancellation renewal governed date, individual payment. start period, please ensure made within shown above. overdue may result temporary access restrictions account. difficulty payment, soon possible resolution email accounts@grip.co.nz. adding licences need add user simply get touch sales team will set up. 1 address below, letting additional need. including names addresses new users speed things sales@grip.co.nz 2 confirm availability provide updated pricing licences. 3 activated members begin using straight away. reflecting note change existing added current invoiced accordingly. reducing reduce number licenses account, reply send ahead confirming like ahead. subscription, accounts team. requests processed via self-serve application. accounts@grip.co.nz important takes effect next apply immediately. remain active remainder renewals occur changed mind submitted request continue reinstate you. managing automated direct debit credit card, links emails invoices establish monthly/annual use process alterations","name":"Subscriptions and Billing","votes":0,"is_published":true,"slug":"subscriptions-and-billing","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/subscriptions-and-billing?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"subscriptions work grip annual. means subscription covers 12-month period date first activated. year, automatically renews another term unless cancel beforehand, make contact weeks rollover check whether want changes subscription. although annual, flexibility pay — can spread cost monthly payments full year upfront. options cover exactly period. payment \u0026amp; schedules sign grip, choose schedule suits organisation. table summarises key differences, sections follow explain option detail.v   billing annual 12 equal instalments single terms due 15 days invoice 20th month following frequency per months billing, across payments. issued month, date. good know though paying monthly, still cancellation renewal governed date, individual payment. start period, please ensure made within shown above. overdue may result temporary access restrictions account. difficulty payment, soon possible resolution email accounts@grip.co.nz. adding licences need add user simply get touch sales team will set up. 1 address below, letting additional need. including names addresses new users speed things sales@grip.co.nz 2 confirm availability provide updated pricing licences. 3 activated members begin using straight away. reflecting note change existing added current invoiced accordingly. reducing reduce number licenses account, reply send ahead confirming like ahead. subscription, accounts team. requests processed via self-serve application. accounts@grip.co.nz important takes effect next apply immediately. remain active remainder renewals occur changed mind submitted request continue reinstate you. managing automated direct debit credit card, links emails invoices establish monthly/annual use process alterations","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}},{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:07.951Z","tag_names":["administration","settings"],"answer_sample":"Understanding Account Roles Account Administrator: A person, who is the primary c","long_answer_sample":"Understanding Account Roles Account Administrator: A person, who is the primary contact for the account Cannot be changed without contacting support (support@grip.co.nz ) Has full administrative privileges (e.g. account administrator privileges + admin user privileges) Responsible for billing and major account changes Regular Admin Users: A person w","language_id":2,"id":3535141,"last_published_date":"January 29th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"understanding account roles administrator person, primary contact changed without contacting support (support@grip.co.nz ) full administrative privileges (e.g. + admin user privileges) responsible billing major changes regular users person can add/remove modify company data settings access grip features can  mapping manage functionality page updating information screenshot interface showing information, users, tabs   accessing login using credentials navigate (found menu top left) you’ll see three main details, details name - organisation phone number organisation’s related queries (read-only, change) field editable page, edit go tab needed click apply save","name":"Account Management - Company Settings","votes":0,"is_published":true,"slug":"account-management-company-settings","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/account-management-company-settings?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"understanding account roles administrator person, primary contact changed without contacting support (support@grip.co.nz ) full administrative privileges (e.g. + admin user privileges) responsible billing major changes regular users person can add/remove modify company data settings access grip features can  mapping manage functionality page updating information screenshot interface showing information, users, tabs   accessing login using credentials navigate (found menu top left) you’ll see three main details, details name - organisation phone number organisation’s related queries (read-only, change) field editable page, edit go tab needed click apply save","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:05.925Z","tag_names":["guide","beginner's","simple","easy","fast"],"answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where","long_answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where to enter your Email / Password   1. Navigate to the GRIP login page . 2. Enter your credentials - email address and password. 3. Accept terms and conditions if prompted (first login only). 4. Wait for the map to load. First-Time Setup After your first login, we recomme","language_id":2,"id":3535120,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","name":"Quick Start Guide","votes":0,"is_published":true,"slug":"quick-start-guide","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/quick-start-guide?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079189,"account_id":31056,"created_at":"2025-10-08T22:22:07.816Z","tag_names":["configuring","business information"],"answer_sample":"Overview of Company Data Company Data allows you to create custom data points wit","long_answer_sample":"Overview of Company Data Company Data allows you to create custom data points with business-specific information attached to map features. This is powerful for tracking project information, particularly if you want to find related projects in the area you are working when you head back years later. Imagine seeing all this context when you start work","language_id":2,"id":3535139,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"overview company data allows create custom points business-specific information attached map features. powerful tracking project information, particularly want find related projects area working head back years later. imagine seeing context start work nearby. screenshot example job numbers   prerequisites account management interface showing admin requirements field configuration administrative must configure fields settings can undertaken users named whatever like, customers like include names, client details, phone numbers, websites 10 available per existing file loaded get touch (contact@grip.co.nz ) load planning structure setup considerations addition above, mandataory label point, will shown map. requires descriptive name link contain clickable urls - toggle option column make links within grip active appear grip’s changing names change app, need re-order best fo contact obtain full copy data, provided, request re-upload. types examples go tab e.g. (1-10) enter check grip,  click apply save initial upload contact@grip.co.nz arrange support spatial formats csvs, shapefiles, dxfs, microsoft access databases process moving provider. download happy provide cost time time.","name":"Company Data - Setup \u0026 Configuration","votes":0,"is_published":true,"slug":"company-data-setup-configuration","first_category":"Company Data","categories_display_for_views":"Company Data","parent_categories":[1079189,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/company-data/company-data-setup-configuration?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"overview company data allows create custom points business-specific information attached map features. powerful tracking project information, particularly want find related projects area working head back years later. imagine seeing context start work nearby. screenshot example job numbers   prerequisites account management interface showing admin requirements field configuration administrative must configure fields settings can undertaken users named whatever like, customers like include names, client details, phone numbers, websites 10 available per existing file loaded get touch (contact@grip.co.nz ) load planning structure setup considerations addition above, mandataory label point, will shown map. requires descriptive name link contain clickable urls - toggle option column make links within grip active appear grip’s changing names change app, need re-order best fo contact obtain full copy data, provided, request re-upload. types examples go tab e.g. (1-10) enter check grip,  click apply save initial upload contact@grip.co.nz arrange support spatial formats csvs, shapefiles, dxfs, microsoft access databases process moving provider. download happy provide cost time time.","categories":{"current":{"id":1079189,"name":"Company Data","url":"/company-data"}},"category_param":"company-data"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:06.064Z","tag_names":["characteristics","summary"],"answer_sample":"  Understanding the Interface Main Map Area Full GRIP interface screenshot with n","long_answer_sample":"  Understanding the Interface Main Map Area Full GRIP interface screenshot with numbered callouts identifying all major areas. 1 Menu Bar, 2 Search Bar, 3. Toolbar 4. Bottom Toolbar 5. The Map The central map displays New Zealand with various data layers. You can: Zoom using the mouse wheel or +/- buttons Pan by clicking and dragging Search for spec","language_id":2,"id":3535121,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"  understanding interface main map area full grip screenshot numbered callouts identifying major areas. 1 menu bar, 2 search 3. toolbar 4. bottom 5. central displays new zealand various data layers. can zoom using mouse wheel +/- buttons pan clicking dragging specific locations tools closeup expanded option top left corner - navigate parts application home return public page account user settings company management feedback ask questions provide suggestions help logout sign session select type dropdown (e.g. address, title, appellation) enter terms right side panel layer controls turn layers on/off basemap switcher aerial vs. parcel info control features selectable, see details selected survey plan land district numbers view scale toggle  click toggle aa, aa filter apply filters marks vectors tool choose opening preferences measure distances areas streetview open clicked location google csv download export files dxf cad systems create points kml earth print maps pdf  location use gps device jump · coordinate display position coordinates projection selector system (nztm, nzgd2000, etc.) update information clickarrow last refreshed example source attribution date essential navigation basic zooming scroll- in/out precise shift + drag panning move around showing different options nztm highlighted located bottom-right nztm, nzmg, others affects measurements selection remembered sessions key sources linz (primary source) council local infrastructure stats nz administrative boundaries organisations custom visible organisation","name":"Overview of the main features in GRIP","votes":0,"is_published":true,"slug":"overview-of-the-main-features-in-grip","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/overview-of-the-main-features-in-grip?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"  understanding interface main map area full grip screenshot numbered callouts identifying major areas. 1 menu bar, 2 search 3. toolbar 4. bottom 5. central displays new zealand various data layers. can zoom using mouse wheel +/- buttons pan clicking dragging specific locations tools closeup expanded option top left corner - navigate parts application home return public page account user settings company management feedback ask questions provide suggestions help logout sign session select type dropdown (e.g. address, title, appellation) enter terms right side panel layer controls turn layers on/off basemap switcher aerial vs. parcel info control features selectable, see details selected survey plan land district numbers view scale toggle  click toggle aa, aa filter apply filters marks vectors tool choose opening preferences measure distances areas streetview open clicked location google csv download export files dxf cad systems create points kml earth print maps pdf  location use gps device jump · coordinate display position coordinates projection selector system (nztm, nzgd2000, etc.) update information clickarrow last refreshed example source attribution date essential navigation basic zooming scroll- in/out precise shift + drag panning move around showing different options nztm highlighted located bottom-right nztm, nzmg, others affects measurements selection remembered sessions key sources linz (primary source) council local infrastructure stats nz administrative boundaries organisations custom visible organisation","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1086263,"account_id":31056,"created_at":"2025-11-24T06:36:05.035Z","tag_names":["aerial imagery accuracy","boundary accuracy","boundary coordinates","boundary location"],"answer_sample":"Understanding boundary accuracy in New Zealand What you need to know about bounda","long_answer_sample":"Understanding boundary accuracy in New Zealand What you need to know about boundaries in GRIP At first glance, boundary accuracy seems straightforward. However, it's crucial to understand that boundaries shown on a map are digital representations, not the actual, legal boundary locations on the ground. Only Licensed Cadastral Surveyors have the lega","language_id":2,"id":3598268,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"navigating grip map accessing marks mark order click layers icon open panel \"**marks**\" layer group \"**boundary**\" turn boundary \"**mark order**\" image aerial view small town rural area, featuring network roads intersecting several buildings, including residential homes commercial structures. landscape includes patches greenery vehicles parked along streets. layout suggests mix developed areas spaces, typical community setting. area green spaces. structures, large red-roofed building smaller houses, arranged around roads. right side, control displaying various options understanding accuracy new zealand need know boundaries first glance, seems straightforward. however, crucial understand shown digital representations, actual, legal locations ground. licensed cadastral surveyors authority define true location property boundary. article helps data displayed grip—so level precision expect particular use case. step 1 determine project requires survey-accurate work precise, legally-defensible locations, must engage surveyor. will physically survey can indicative accept statistical estimate assess likely following steps below. 2 identify interested in. determined \"order\" end line. assigned number indicates precision. relevant display information edit tutorial   3 metres identified numbers marks, table metres. status land 95% (metres)  order (bearings distance captured plans) urban 0.20 7 0.50 8 non (digitisation record maps) 5 9 10 20 remote 100 11 12 notes means points accurate value. percentage may significantly less (outliers). (most accurate) (least indicating coordinates landonline. vs cadastre, mostly coordinates, 12. source ( link ) 4 consider context viewing overlaid imagery layers, assume everything accuracy. mismatch photos necessarily mean wrong—it imagery. 4.1 check modern regional typically ±1 metre 90% confidence interval. vary datasets. button bottom-left corner review metadata detail, search dataset name online find full documentation screenshot showing example 4.2 account gps data, tools using navigate coordinate, common position handheld cellphone - worth considering too. summary multiple factors case – estimates navigation devices introduce margin error requiring certainty precise measurements, always","name":"Boundary accuracy in New Zealand","votes":0,"is_published":true,"slug":"boundary-accuracy-in-new-zealand","first_category":"Understanding Land Data","categories_display_for_views":"Understanding Land Data","parent_categories":[1086263],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/public/boundary-accuracy-in-new-zealand?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"navigating grip map accessing marks mark order click layers icon open panel \"**marks**\" layer group \"**boundary**\" turn boundary \"**mark order**\" image aerial view small town rural area, featuring network roads intersecting several buildings, including residential homes commercial structures. landscape includes patches greenery vehicles parked along streets. layout suggests mix developed areas spaces, typical community setting. area green spaces. structures, large red-roofed building smaller houses, arranged around roads. right side, control displaying various options understanding accuracy new zealand need know boundaries first glance, seems straightforward. however, crucial understand shown digital representations, actual, legal locations ground. licensed cadastral surveyors authority define true location property boundary. article helps data displayed grip—so level precision expect particular use case. step 1 determine project requires survey-accurate work precise, legally-defensible locations, must engage surveyor. will physically survey can indicative accept statistical estimate assess likely following steps below. 2 identify interested in. determined \"order\" end line. assigned number indicates precision. relevant display information edit tutorial   3 metres identified numbers marks, table metres. status land 95% (metres)  order (bearings distance captured plans) urban 0.20 7 0.50 8 non (digitisation record maps) 5 9 10 20 remote 100 11 12 notes means points accurate value. percentage may significantly less (outliers). (most accurate) (least indicating coordinates landonline. vs cadastre, mostly coordinates, 12. source ( link ) 4 consider context viewing overlaid imagery layers, assume everything accuracy. mismatch photos necessarily mean wrong—it imagery. 4.1 check modern regional typically ±1 metre 90% confidence interval. vary datasets. button bottom-left corner review metadata detail, search dataset name online find full documentation screenshot showing example 4.2 account gps data, tools using navigate coordinate, common position handheld cellphone - worth considering too. summary multiple factors case – estimates navigation devices introduce margin error requiring certainty precise measurements, always","categories":{"current":{"id":1086263,"name":"Understanding Land Data","url":"/public"}},"category_param":"public"}},{"question":{"category_id":1079166,"account_id":31056,"created_at":"2025-10-08T22:22:08.369Z","tag_names":["help","assistance"],"answer_sample":"Contact Information Email: support@grip.co.nz Response Time: Typically within 24 ","long_answer_sample":"Contact Information Email: support@grip.co.nz Response Time: Typically within 24 hours What to Include in Support Requests Your company name The email address experiencing issues Screenshots of any error messages Step-by-step description of what you were trying to do Any error messages or codes displayed Account Changes Requiring Support Changing th","language_id":2,"id":3535147,"last_published_date":"February 1st, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"contact information email support@grip.co.nz response time typically within 24 hours include support requests company name address experiencing issues screenshots error messages step-by-step description trying codes displayed account changes requiring changing administrator modifying adjusting subscription levels domain restrictions billing payment","name":"Support \u0026 Troubleshooting - Getting Help","votes":0,"is_published":true,"slug":"support-troubleshooting-getting-help","first_category":"Support and FAQs","categories_display_for_views":"Support and FAQs","parent_categories":[1079166,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/support/support-troubleshooting-getting-help?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"contact information email support@grip.co.nz response time typically within 24 hours include support requests company name address experiencing issues screenshots error messages step-by-step description trying codes displayed account changes requiring changing administrator modifying adjusting subscription levels domain restrictions billing payment","categories":{"current":{"id":1079166,"name":"Support and FAQs","url":"/support"}},"category_param":"support"}},{"question":{"category_id":1079189,"account_id":31056,"created_at":"2025-10-08T22:22:07.892Z","tag_names":["datasync","corporate"],"answer_sample":"Team Collaboration The feature works best when you can upload an entire catalogue","long_answer_sample":"Team Collaboration The feature works best when you can upload an entire catalogue of all jobs you have worked on, so when you are working in an area, you can easily find information from related projects. Screenshot: example of a company with their job numbers in the map Collaborative Features: Company data points become visible to all members of yo","language_id":2,"id":3535140,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"team collaboration feature works best can upload entire catalogue jobs worked on, working area, easily find information related projects. screenshot example company job numbers map collaborative features data points become visible members account useful help previous area real-time updates across workflow integration using link fields perfect project websites, document links, client portals users click links directly interface make sure include “http//” “https//” url documents, photos, external practices consistency establish naming conventions use standardised abbreviations plan field usage projects regular quality reviews performance optimisation limit active essential descriptive concise names scalability","name":"Company Data - Tips for getting the most value","votes":0,"is_published":true,"slug":"company-data-tips-for-getting-the-most-value","first_category":"Company Data","categories_display_for_views":"Company Data","parent_categories":[1079189,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/company-data/company-data-tips-for-getting-the-most-value?from_search=224177340","host":"https://help.grip.co.nz","body_txt":"team collaboration feature works best can upload entire catalogue jobs worked on, working area, easily find information related projects. screenshot example company job numbers map collaborative features data points become visible members account useful help previous area real-time updates across workflow integration using link fields perfect project websites, document links, client portals users click links directly interface make sure include “http//” “https//” url documents, photos, external practices consistency establish naming conventions use standardised abbreviations plan field usage projects regular quality reviews performance optimisation limit active essential descriptive concise names scalability","categories":{"current":{"id":1079189,"name":"Company Data","url":"/company-data"}},"category_param":"company-data"}}]