[{"question":{"category_id":1079166,"account_id":31056,"created_at":"2025-10-08T22:22:08.369Z","tag_names":["assistance","help"],"answer_sample":"Where the answers are, who to email about what, and how to send us an idea. Figur","long_answer_sample":"Where the answers are, who to email about what, and how to send us an idea. Figure 1. Help and Feedback, in the menu at the top left of the map. In this guide Help inside GRIP Email us — and what to include Who to email Send us feedback Quick fixes — worth a minute before you write Quick answers 1   Help inside GRIP Help in the menu at the top left ","language_id":2,"id":3535147,"last_published_date":"September 28th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"answers are, email what, send idea. figure 1. help feedback, menu top left map. guide inside grip — include feedback quick fixes worth minute write 1   help opens centre new tab. start day sign find property follow guides there. map, hold pointer key toolbar name. 2   email support@grip.co.nz. usually reply within working day. include, faster can firm, address login uses. trying do, step step, happened instead. screenshot error message. tried. whether just you, device, people, another websites. 3   who support@grip.co.nz using grip, signing passwords, account changes make administrator, firm’s name, domains users have. sales@grip.co.nz licences, pricing quotes, trials people yet. accounts@grip.co.nz invoices payment, fewer cancelling. see subscriptions billing . 4   send idea, something gets way, report wish give form place, comes shapes build next. problem need fixed today, support instead, back. open click feedback. type message (1) (2). 2. 3. sent. clears, ready next thought. 5   quick checks fix right address, cleared browsing data, private window, office firewall. layer, will load. reload page. help, clear data try again, browser. loads elsewhere network, ask team allow app.grip.co.nz. blank page phone. mobile rather wi-fi, check browser allowed use location phone’s settings. export print fails. smaller area paper size first particular draw largest sheets. map - printing 6 shows owner boundary know wrong. linz updates weekly. link panel official record stands today. showing wrongly, title parcel screenshot. load old jobs onto yes. spreadsheet, shapefile, dxf spatial formats company data. setup \u0026amp; configuration someone else getting emails. administrator. current person’s names passwords settings","name":"Getting help and giving feedback","votes":0,"is_published":true,"slug":"getting-help-and-giving-feedback","first_category":"Support and FAQs","categories_display_for_views":"Support and FAQs","parent_categories":[1079166],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/support/getting-help-and-giving-feedback?from_search=243171540","host":"https://help.grip.co.nz","body_txt":"answers are, email what, send idea. figure 1. help feedback, menu top left map. guide inside grip — include feedback quick fixes worth minute write 1   help opens centre new tab. start day sign find property follow guides there. map, hold pointer key toolbar name. 2   email support@grip.co.nz. usually reply within working day. include, faster can firm, address login uses. trying do, step step, happened instead. screenshot error message. tried. whether just you, device, people, another websites. 3   who support@grip.co.nz using grip, signing passwords, account changes make administrator, firm’s name, domains users have. sales@grip.co.nz licences, pricing quotes, trials people yet. accounts@grip.co.nz invoices payment, fewer cancelling. see subscriptions billing . 4   send idea, something gets way, report wish give form place, comes shapes build next. problem need fixed today, support instead, back. open click feedback. type message (1) (2). 2. 3. sent. clears, ready next thought. 5   quick checks fix right address, cleared browsing data, private window, office firewall. layer, will load. reload page. help, clear data try again, browser. loads elsewhere network, ask team allow app.grip.co.nz. blank page phone. mobile rather wi-fi, check browser allowed use location phone’s settings. export print fails. smaller area paper size first particular draw largest sheets. map - printing 6 shows owner boundary know wrong. linz updates weekly. link panel official record stands today. showing wrongly, title parcel screenshot. load old jobs onto yes. spreadsheet, shapefile, dxf spatial formats company data. setup \u0026amp; configuration someone else getting emails. administrator. current person’s names passwords settings","categories":{"current":{"id":1079166,"name":"Support and FAQs","url":"/support"}},"category_param":"support"}}]