[{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:05.925Z","tag_names":["guide","beginner's","simple","easy","fast"],"answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where","long_answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where to enter your Email / Password   1. Navigate to the GRIP login page . 2. Enter your credentials - email address and password. 3. Accept terms and conditions if prompted (first login only). 4. Wait for the map to load. First-Time Setup After your first login, we recomme","language_id":2,"id":3535120,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","name":"Quick Start Guide","votes":0,"is_published":true,"slug":"quick-start-guide","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/quick-start-guide?from_search=224177357","host":"https://help.grip.co.nz","body_txt":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079166,"account_id":31056,"created_at":"2025-10-08T22:22:06.277Z","tag_names":["initial support","beginner assistance"],"answer_sample":"  Built-in Help Tooltips provide quick explanations Status messages guide you thr","long_answer_sample":"  Built-in Help Tooltips provide quick explanations Status messages guide you through processes   Documentation and Training Comprehensive help (in this knowledgebase) covers all features Step-by-step tutorials for common tasks   Support Options Email Support: support@grip.co.nz Response Time: Typically within 24 hours Include: Screenshots, error me","language_id":2,"id":3535123,"last_published_date":"February 1st, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"  built-in help tooltips provide quick explanations status messages guide processes documentation training comprehensive (in knowledgebase) covers features step-by-step tutorials common tasks support options email support@grip.co.nz response time typically within 24 hours include screenshots, error messages, detailed descriptions feedback form -  this useful thoughts improve grip rather click menubar top left map feedback  enter send screenshot providing grip. step 1 2","name":"Help and Feedback channels","votes":0,"is_published":true,"slug":"help-feedback-channels","first_category":"Support and FAQs","categories_display_for_views":"Support and FAQs","parent_categories":[1079166,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/support/help-feedback-channels?from_search=224177357","host":"https://help.grip.co.nz","body_txt":"  built-in help tooltips provide quick explanations status messages guide processes documentation training comprehensive (in knowledgebase) covers features step-by-step tutorials common tasks support options email support@grip.co.nz response time typically within 24 hours include screenshots, error messages, detailed descriptions feedback form -  this useful thoughts improve grip rather click menubar top left map feedback  enter send screenshot providing grip. step 1 2","categories":{"current":{"id":1079166,"name":"Support and FAQs","url":"/support"}},"category_param":"support"}}]