[{"question":{"category_id":1079187,"account_id":31056,"created_at":"2025-10-08T22:22:06.353Z","tag_names":["locate","search","uncover","explore","discover"],"answer_sample":"Search Categories Overview GRIP supports 13 different search types: Category Desc","long_answer_sample":"Search Categories Overview GRIP supports 13 different search types: Category Description Example Format Address Street addresses and locations “1 Queen Street, Auckland” Appellation Legal property descriptions “Section 1 SO 38114” Road Name Street and road names “Queen Street” Place Name Suburbs, cities, localities “Auckland Central” Survey Plan Sur","language_id":2,"id":3535124,"last_published_date":"February 1st, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"search categories overview grip supports 13 different types category description example format address street addresses locations “1 queen street, auckland” appellation legal property descriptions “section 1 38114” road name names “queen street” place suburbs, cities, localities “auckland central” survey plan references “dp 123456” owner “surname, firstname middlename” “company ltd” node id mark identifiers “43483730” parcel unique “3851642” title “wn53c/751” “it dp geodetic code codes “ec8d” company data organisation’s custom (varies setup) facilities public institutions “wellington hospital” basic methods quick 1. click field  2. select dropdown 3. type term - suggestions appear automatically 4. suggestion go directly location 5. press enter see results   full screenshot panel multiple displayed main field magnifying glass button (or enter) opens showing matching result view location/feature requirements tips minimum 4 characters required plans can number real-time updates known → area exploration technical research plan, mark, workflow  start locate initiate navigate links info find additional information tenure, ownership, boundaries follow ownership/tenure details side continue working clicking e.g. 10240 image above. preview likely content similar layout official link landonline purchase document using linz check via map turn layers tab \"survey plans\" map. ensure state reference free copy black white imperial plans, colour buy landonline  tip interested know whether recent version (colour/higher resolution), date modern approx 2002/2003 will higher quality  - web plan. history management pinned example, searches pin keep important active jobs top remove delete (e.g. x) labels item shows belongs address) integration points combined complete picture project tracking client site combining one type, refine another use related marks strategy work vectors name/address individual properties ownership","name":"Finding \u0026 Searching","votes":0,"is_published":true,"slug":"finding-searching","first_category":"Using the Map","categories_display_for_views":"Using the Map","parent_categories":[1079187,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/using-the-map/finding-searching?from_search=224177057","host":"https://help.grip.co.nz","body_txt":"search categories overview grip supports 13 different types category description example format address street addresses locations “1 queen street, auckland” appellation legal property descriptions “section 1 38114” road name names “queen street” place suburbs, cities, localities “auckland central” survey plan references “dp 123456” owner “surname, firstname middlename” “company ltd” node id mark identifiers “43483730” parcel unique “3851642” title “wn53c/751” “it dp geodetic code codes “ec8d” company data organisation’s custom (varies setup) facilities public institutions “wellington hospital” basic methods quick 1. click field  2. select dropdown 3. type term - suggestions appear automatically 4. suggestion go directly location 5. press enter see results   full screenshot panel multiple displayed main field magnifying glass button (or enter) opens showing matching result view location/feature requirements tips minimum 4 characters required plans can number real-time updates known → area exploration technical research plan, mark, workflow  start locate initiate navigate links info find additional information tenure, ownership, boundaries follow ownership/tenure details side continue working clicking e.g. 10240 image above. preview likely content similar layout official link landonline purchase document using linz check via map turn layers tab \"survey plans\" map. ensure state reference free copy black white imperial plans, colour buy landonline  tip interested know whether recent version (colour/higher resolution), date modern approx 2002/2003 will higher quality  - web plan. history management pinned example, searches pin keep important active jobs top remove delete (e.g. x) labels item shows belongs address) integration points combined complete picture project tracking client site combining one type, refine another use related marks strategy work vectors name/address individual properties ownership","categories":{"current":{"id":1079187,"name":"Using the Map","url":"/using-the-map"}},"category_param":"using-the-map"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:05.925Z","tag_names":["guide","beginner's","simple","easy","fast"],"answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where","long_answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where to enter your Email / Password   1. Navigate to the GRIP login page . 2. Enter your credentials - email address and password. 3. Accept terms and conditions if prompted (first login only). 4. Wait for the map to load. First-Time Setup After your first login, we recomme","language_id":2,"id":3535120,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","name":"Quick Start Guide","votes":0,"is_published":true,"slug":"quick-start-guide","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/quick-start-guide?from_search=224177057","host":"https://help.grip.co.nz","body_txt":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079187,"account_id":31056,"created_at":"2025-10-08T22:22:07.203Z","tag_names":["navigation","streetview"],"answer_sample":"Accessing Google Street View Screenshot: Tools Panel with Measure tab open showin","long_answer_sample":"Accessing Google Street View Screenshot: Tools Panel with Measure tab open showing “Click to View” Street View button   Street View Activation: 1. Open the Tools Panel 2. Select the Streetview tab 3. Click “Click to View” to activate Street View mode 4. Click anywhere on the map where you want street view 5. Google Street View opens in a new tab at ","language_id":2,"id":3535132,"last_published_date":"January 28th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"accessing google street view screenshot tools panel measure tab open showing “click view” button   activation 1. 2. select streetview 3. click activate mode 4. anywhere map want 5. opens new location 6. navigate explore using google’s controls","name":"Map - Jump to Street View","votes":0,"is_published":true,"slug":"map-jump-to-street-view","first_category":"Using the Map","categories_display_for_views":"Using the Map","parent_categories":[1079187,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/using-the-map/map-jump-to-street-view?from_search=224177057","host":"https://help.grip.co.nz","body_txt":"accessing google street view screenshot tools panel measure tab open showing “click view” button   activation 1. 2. select streetview 3. click activate mode 4. anywhere map want 5. opens new location 6. navigate explore using google’s controls","categories":{"current":{"id":1079187,"name":"Using the Map","url":"/using-the-map"}},"category_param":"using-the-map"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:06.064Z","tag_names":["characteristics","summary"],"answer_sample":"  Understanding the Interface Main Map Area Full GRIP interface screenshot with n","long_answer_sample":"  Understanding the Interface Main Map Area Full GRIP interface screenshot with numbered callouts identifying all major areas. 1 Menu Bar, 2 Search Bar, 3. Toolbar 4. Bottom Toolbar 5. The Map The central map displays New Zealand with various data layers. You can: Zoom using the mouse wheel or +/- buttons Pan by clicking and dragging Search for spec","language_id":2,"id":3535121,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"  understanding interface main map area full grip screenshot numbered callouts identifying major areas. 1 menu bar, 2 search 3. toolbar 4. bottom 5. central displays new zealand various data layers. can zoom using mouse wheel +/- buttons pan clicking dragging specific locations tools closeup expanded option top left corner - navigate parts application home return public page account user settings company management feedback ask questions provide suggestions help logout sign session select type dropdown (e.g. address, title, appellation) enter terms right side panel layer controls turn layers on/off basemap switcher aerial vs. parcel info control features selectable, see details selected survey plan land district numbers view scale toggle  click toggle aa, aa filter apply filters marks vectors tool choose opening preferences measure distances areas streetview open clicked location google csv download export files dxf cad systems create points kml earth print maps pdf  location use gps device jump · coordinate display position coordinates projection selector system (nztm, nzgd2000, etc.) update information clickarrow last refreshed example source attribution date essential navigation basic zooming scroll- in/out precise shift + drag panning move around showing different options nztm highlighted located bottom-right nztm, nzmg, others affects measurements selection remembered sessions key sources linz (primary source) council local infrastructure stats nz administrative boundaries organisations custom visible organisation","name":"Overview of the main features in GRIP","votes":0,"is_published":true,"slug":"overview-of-the-main-features-in-grip","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/overview-of-the-main-features-in-grip?from_search=224177057","host":"https://help.grip.co.nz","body_txt":"  understanding interface main map area full grip screenshot numbered callouts identifying major areas. 1 menu bar, 2 search 3. toolbar 4. bottom 5. central displays new zealand various data layers. can zoom using mouse wheel +/- buttons pan clicking dragging specific locations tools closeup expanded option top left corner - navigate parts application home return public page account user settings company management feedback ask questions provide suggestions help logout sign session select type dropdown (e.g. address, title, appellation) enter terms right side panel layer controls turn layers on/off basemap switcher aerial vs. parcel info control features selectable, see details selected survey plan land district numbers view scale toggle  click toggle aa, aa filter apply filters marks vectors tool choose opening preferences measure distances areas streetview open clicked location google csv download export files dxf cad systems create points kml earth print maps pdf  location use gps device jump · coordinate display position coordinates projection selector system (nztm, nzgd2000, etc.) update information clickarrow last refreshed example source attribution date essential navigation basic zooming scroll- in/out precise shift + drag panning move around showing different options nztm highlighted located bottom-right nztm, nzmg, others affects measurements selection remembered sessions key sources linz (primary source) council local infrastructure stats nz administrative boundaries organisations custom visible organisation","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:08.166Z","tag_names":["preferences","account"],"answer_sample":"How subscriptions work All GRIP subscriptions are annual. This means your subscri","long_answer_sample":"How subscriptions work All GRIP subscriptions are annual. This means your subscription covers a 12-month period from the date it was first activated. Each year, your subscription automatically renews for another 12-month term on the same date unless you cancel beforehand, we make contact a few weeks before your rollover date to check whether you wan","language_id":2,"id":3535144,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"subscriptions work grip annual. means subscription covers 12-month period date first activated. year, automatically renews another term unless cancel beforehand, make contact weeks rollover check whether want changes subscription. although annual, flexibility pay — can spread cost monthly payments full year upfront. options cover exactly period. payment \u0026amp; schedules sign grip, choose schedule suits organisation. table summarises key differences, sections follow explain option detail.v   billing annual 12 equal instalments single terms due 15 days invoice 20th month following frequency per months billing, across payments. issued month, date. good know though paying monthly, still cancellation renewal governed date, individual payment. start period, please ensure made within shown above. overdue may result temporary access restrictions account. difficulty payment, soon possible resolution email accounts@grip.co.nz. adding licences need add user simply get touch sales team will set up. 1 address below, letting additional need. including names addresses new users speed things sales@grip.co.nz 2 confirm availability provide updated pricing licences. 3 activated members begin using straight away. reflecting note change existing added current invoiced accordingly. reducing reduce number licenses account, reply send ahead confirming like ahead. subscription, accounts team. requests processed via self-serve application. accounts@grip.co.nz important takes effect next apply immediately. remain active remainder renewals occur changed mind submitted request continue reinstate you. managing automated direct debit credit card, links emails invoices establish monthly/annual use process alterations","name":"Subscriptions and Billing","votes":0,"is_published":true,"slug":"subscriptions-and-billing","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/subscriptions-and-billing?from_search=224177057","host":"https://help.grip.co.nz","body_txt":"subscriptions work grip annual. means subscription covers 12-month period date first activated. year, automatically renews another term unless cancel beforehand, make contact weeks rollover check whether want changes subscription. although annual, flexibility pay — can spread cost monthly payments full year upfront. options cover exactly period. payment \u0026amp; schedules sign grip, choose schedule suits organisation. table summarises key differences, sections follow explain option detail.v   billing annual 12 equal instalments single terms due 15 days invoice 20th month following frequency per months billing, across payments. issued month, date. good know though paying monthly, still cancellation renewal governed date, individual payment. start period, please ensure made within shown above. overdue may result temporary access restrictions account. difficulty payment, soon possible resolution email accounts@grip.co.nz. adding licences need add user simply get touch sales team will set up. 1 address below, letting additional need. including names addresses new users speed things sales@grip.co.nz 2 confirm availability provide updated pricing licences. 3 activated members begin using straight away. reflecting note change existing added current invoiced accordingly. reducing reduce number licenses account, reply send ahead confirming like ahead. subscription, accounts team. requests processed via self-serve application. accounts@grip.co.nz important takes effect next apply immediately. remain active remainder renewals occur changed mind submitted request continue reinstate you. managing automated direct debit credit card, links emails invoices establish monthly/annual use process alterations","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}}]