[{"question":{"category_id":1079187,"account_id":31056,"created_at":"2025-10-08T22:22:06.894Z","tag_names":["features","maps"],"answer_sample":"Selecting Features Screenshot: Information tool (i icon) highlighted with cursor ","long_answer_sample":"Selecting Features Screenshot: Information tool (i icon) highlighted with cursor clicking on map feature Using the Information Tool: Click the information tool (i icon) Click on any feature in the map (parcel, mark, vector, survey plan) to see details Information appears in the right panel Use back () button to navigate back to original selection Ho","language_id":2,"id":3535129,"last_published_date":"January 28th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"selecting features screenshot information tool (i icon) highlighted cursor clicking map feature using click (parcel, mark, vector, survey plan) see details appears right panel use back () button navigate original selection hold shift select multiple items within layer highlight   disable want able particular layer, can turn layers individually. achieve this  open top panel, will buttons listing marks, vectors, parcels, plans, company data. default meaning selectable longer example showing plans data set unselectable black (off) instead blue (on) understanding panels important understand, app, intended replicate source dataset, whether dataset correct. need help rectifying issue happy pass request provider try resolve possible. get touch contact@grip.co.nz work this. parcel caption appellation, area, owners, titles adresses - addresses intersect appellation legal description single area land square meters/hectares owners current registered ownership records (e.g. titles) connected related property note link 100% accurate time raise cases linz correct information. note, additional available depending type parcel, example, modern non-primary selected, title memorials easement instruments reference ag dp 595982 mark displaying coordinates, node order, name, type, condition, order (accuracy), geodetic code, description, coordinates measured name location. id unique identifier location landonline recorded condition indication statistical accuracy code part system, mark. horizontal vertical may shown digitally coordinate updated another datum/projection changing datum again. vector bearings, distances, marks measurements/adoptions including adoption sources equipment. points names plan date, surveyor (details limited older thorough newer plans. downloadable images pre 2002. official document view web search take allow buy latest image. survey/title image date recent approx 2002, means higher quality landonline. surveys referenced list used plan. status approval deposit viewing plan, filter vectors displayed . shows symbols, labels, observations, specific demonstrates feature. notice updates display selected styling communicates survey's attributes red text distance bearing (no source) calculated bearing/distance (with adopted exit mode, “clear filter” refresh browser. update services, typically weekly basis. forms foundation rights, restrictions, responsibilities. however, limitations consider currency occur weekly, reflect changes. intentional exclusions deliberately withholds certain protected titles. availability structured format. best practice critical research, recommend linking directly ensure authoritative obtain information, ways searching number, page focussed interactions, method explained access via parcel. map  number step 1, references interests e.g. easements, mortgages  (as made service date) historic mortgages, transfers links external previews valuation qv parcels primary linked title, ability zoom preview. look similar record make clear, document. instrument details, listed title. above, e 5074832.2 section affected (where exist) export spreadsheet download button. here, follow (to purchase document, understand more. makes easy go level properties","name":"Map - Information Tool","votes":0,"is_published":true,"slug":"map-information-tool","first_category":"Using the Map","categories_display_for_views":"Using the Map","parent_categories":[1079187,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/using-the-map/map-information-tool?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"selecting features screenshot information tool (i icon) highlighted cursor clicking map feature using click (parcel, mark, vector, survey plan) see details appears right panel use back () button navigate original selection hold shift select multiple items within layer highlight   disable want able particular layer, can turn layers individually. achieve this  open top panel, will buttons listing marks, vectors, parcels, plans, company data. default meaning selectable longer example showing plans data set unselectable black (off) instead blue (on) understanding panels important understand, app, intended replicate source dataset, whether dataset correct. need help rectifying issue happy pass request provider try resolve possible. get touch contact@grip.co.nz work this. parcel caption appellation, area, owners, titles adresses - addresses intersect appellation legal description single area land square meters/hectares owners current registered ownership records (e.g. titles) connected related property note link 100% accurate time raise cases linz correct information. note, additional available depending type parcel, example, modern non-primary selected, title memorials easement instruments reference ag dp 595982 mark displaying coordinates, node order, name, type, condition, order (accuracy), geodetic code, description, coordinates measured name location. id unique identifier location landonline recorded condition indication statistical accuracy code part system, mark. horizontal vertical may shown digitally coordinate updated another datum/projection changing datum again. vector bearings, distances, marks measurements/adoptions including adoption sources equipment. points names plan date, surveyor (details limited older thorough newer plans. downloadable images pre 2002. official document view web search take allow buy latest image. survey/title image date recent approx 2002, means higher quality landonline. surveys referenced list used plan. status approval deposit viewing plan, filter vectors displayed . shows symbols, labels, observations, specific demonstrates feature. notice updates display selected styling communicates survey's attributes red text distance bearing (no source) calculated bearing/distance (with adopted exit mode, “clear filter” refresh browser. update services, typically weekly basis. forms foundation rights, restrictions, responsibilities. however, limitations consider currency occur weekly, reflect changes. intentional exclusions deliberately withholds certain protected titles. availability structured format. best practice critical research, recommend linking directly ensure authoritative obtain information, ways searching number, page focussed interactions, method explained access via parcel. map  number step 1, references interests e.g. easements, mortgages  (as made service date) historic mortgages, transfers links external previews valuation qv parcels primary linked title, ability zoom preview. look similar record make clear, document. instrument details, listed title. above, e 5074832.2 section affected (where exist) export spreadsheet download button. here, follow (to purchase document, understand more. makes easy go level properties","categories":{"current":{"id":1079187,"name":"Using the Map","url":"/using-the-map"}},"category_param":"using-the-map"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:06.064Z","tag_names":["characteristics","summary"],"answer_sample":"  Understanding the Interface Main Map Area Full GRIP interface screenshot with n","long_answer_sample":"  Understanding the Interface Main Map Area Full GRIP interface screenshot with numbered callouts identifying all major areas. 1 Menu Bar, 2 Search Bar, 3. Toolbar 4. Bottom Toolbar 5. The Map The central map displays New Zealand with various data layers. You can: Zoom using the mouse wheel or +/- buttons Pan by clicking and dragging Search for spec","language_id":2,"id":3535121,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"  understanding interface main map area full grip screenshot numbered callouts identifying major areas. 1 menu bar, 2 search 3. toolbar 4. bottom 5. central displays new zealand various data layers. can zoom using mouse wheel +/- buttons pan clicking dragging specific locations tools closeup expanded option top left corner - navigate parts application home return public page account user settings company management feedback ask questions provide suggestions help logout sign session select type dropdown (e.g. address, title, appellation) enter terms right side panel layer controls turn layers on/off basemap switcher aerial vs. parcel info control features selectable, see details selected survey plan land district numbers view scale toggle  click toggle aa, aa filter apply filters marks vectors tool choose opening preferences measure distances areas streetview open clicked location google csv download export files dxf cad systems create points kml earth print maps pdf  location use gps device jump · coordinate display position coordinates projection selector system (nztm, nzgd2000, etc.) update information clickarrow last refreshed example source attribution date essential navigation basic zooming scroll- in/out precise shift + drag panning move around showing different options nztm highlighted located bottom-right nztm, nzmg, others affects measurements selection remembered sessions key sources linz (primary source) council local infrastructure stats nz administrative boundaries organisations custom visible organisation","name":"Overview of the main features in GRIP","votes":0,"is_published":true,"slug":"overview-of-the-main-features-in-grip","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/overview-of-the-main-features-in-grip?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"  understanding interface main map area full grip screenshot numbered callouts identifying major areas. 1 menu bar, 2 search 3. toolbar 4. bottom 5. central displays new zealand various data layers. can zoom using mouse wheel +/- buttons pan clicking dragging specific locations tools closeup expanded option top left corner - navigate parts application home return public page account user settings company management feedback ask questions provide suggestions help logout sign session select type dropdown (e.g. address, title, appellation) enter terms right side panel layer controls turn layers on/off basemap switcher aerial vs. parcel info control features selectable, see details selected survey plan land district numbers view scale toggle  click toggle aa, aa filter apply filters marks vectors tool choose opening preferences measure distances areas streetview open clicked location google csv download export files dxf cad systems create points kml earth print maps pdf  location use gps device jump · coordinate display position coordinates projection selector system (nztm, nzgd2000, etc.) update information clickarrow last refreshed example source attribution date essential navigation basic zooming scroll- in/out precise shift + drag panning move around showing different options nztm highlighted located bottom-right nztm, nzmg, others affects measurements selection remembered sessions key sources linz (primary source) council local infrastructure stats nz administrative boundaries organisations custom visible organisation","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:05.925Z","tag_names":["guide","beginner's","simple","easy","fast"],"answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where","long_answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where to enter your Email / Password   1. Navigate to the GRIP login page . 2. Enter your credentials - email address and password. 3. Accept terms and conditions if prompted (first login only). 4. Wait for the map to load. First-Time Setup After your first login, we recomme","language_id":2,"id":3535120,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","name":"Quick Start Guide","votes":0,"is_published":true,"slug":"quick-start-guide","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/quick-start-guide?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079187,"account_id":31056,"created_at":"2025-10-08T22:22:07.264Z","tag_names":["data management","export"],"answer_sample":"File Format Selection CSV Export: Equipment/CAD import compatibility for survey m","long_answer_sample":"File Format Selection CSV Export: Equipment/CAD import compatibility for survey marks Spreadsheet analysis DXF Export: CAD integration Technical drawing production Aerial imagery background KML Export: Google Earth visualization Client presentations Quality Considerations Data Accuracy: Export includes source data accuracy limitations - be aware of ","language_id":2,"id":3535133,"last_published_date":"March 8th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"file format selection csv export equipment/cad import compatibility survey marks spreadsheet analysis dxf cad integration technical drawing production aerial imagery background kml google earth visualization client presentations quality considerations data accuracy includes source limitations - aware spatial/atrribute relying it. coordinate precision  survey-grade information preserved·  professional standards compliance area processing time increases size performance optimization vs. coverage balance purpose mark  coordinate use controllers, software, spreadsheets. setting process open tools panel click tab select clicking “select area” draw polygon left around want configure settings “download csv” generate options screenshot configuration showing available filtering min/max order filter horizontal (0-12) boundary/non-boundary choose types include horizontal/vertical datum systems will exported note, run conversion coordinates, coordinates provided dataset system, particularly relevant vertical datum. maximum 3000 per download point id custom numbering (sequential start id) linz node ids column 14 different arrangements exclude headers names name set filename null height value optional field chosen documented common workflows requirements match software expectations equipment load info straight controller get going instrument appropriate verify comprehensive attributes consistent create drawings data, parcels, documentation. map layers turn on/off control what’s included map, note layer groups export. desired parameters text system may take several minutes files primary non-primary parcels labels, including appellations, owners name, title number, parcel area. attribute labels boundary dimensions (distance bearing labels) reference street addresses road basemap (when small enough) (where panel, intersects survey) cases need geotiff cadmanually, present downloaded zip file. specifications 200 hectares efficiency structure built easily isolate features consistency tips preparation unnecessary reduce plan optimize consider end-use understand spatial critical information. photography context verification maintain organization workflow   viewing grip earth, sharing clients, reference. creating enable visible zoom interest exports current view kml” generates immediately double-click content boundaries appellations (legal descriptions) geodetic marks, non-boundary basic 6km wide 3km tall optimised suitable site-specific work best practices property identification focus test provide usage instructions combine gps devices site navigation mobile offline access project","name":"Map - Export","votes":0,"is_published":true,"slug":"map-export","first_category":"Using the Map","categories_display_for_views":"Using the Map","parent_categories":[1079187],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/using-the-map/map-export?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"file format selection csv export equipment/cad import compatibility survey marks spreadsheet analysis dxf cad integration technical drawing production aerial imagery background kml google earth visualization client presentations quality considerations data accuracy includes source limitations - aware spatial/atrribute relying it. coordinate precision  survey-grade information preserved·  professional standards compliance area processing time increases size performance optimization vs. coverage balance purpose mark  coordinate use controllers, software, spreadsheets. setting process open tools panel click tab select clicking “select area” draw polygon left around want configure settings “download csv” generate options screenshot configuration showing available filtering min/max order filter horizontal (0-12) boundary/non-boundary choose types include horizontal/vertical datum systems will exported note, run conversion coordinates, coordinates provided dataset system, particularly relevant vertical datum. maximum 3000 per download point id custom numbering (sequential start id) linz node ids column 14 different arrangements exclude headers names name set filename null height value optional field chosen documented common workflows requirements match software expectations equipment load info straight controller get going instrument appropriate verify comprehensive attributes consistent create drawings data, parcels, documentation. map layers turn on/off control what’s included map, note layer groups export. desired parameters text system may take several minutes files primary non-primary parcels labels, including appellations, owners name, title number, parcel area. attribute labels boundary dimensions (distance bearing labels) reference street addresses road basemap (when small enough) (where panel, intersects survey) cases need geotiff cadmanually, present downloaded zip file. specifications 200 hectares efficiency structure built easily isolate features consistency tips preparation unnecessary reduce plan optimize consider end-use understand spatial critical information. photography context verification maintain organization workflow   viewing grip earth, sharing clients, reference. creating enable visible zoom interest exports current view kml” generates immediately double-click content boundaries appellations (legal descriptions) geodetic marks, non-boundary basic 6km wide 3km tall optimised suitable site-specific work best practices property identification focus test provide usage instructions combine gps devices site navigation mobile offline access project","categories":{"current":{"id":1079187,"name":"Using the Map","url":"/using-the-map"}},"category_param":"using-the-map"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:06.205Z","tag_names":["introduction","cellular","smartphone","handheld","portable"],"answer_sample":"Using GRIP on Mobile Devices Screenshot: GRIP on a phone       Optimised for Touc","long_answer_sample":"Using GRIP on Mobile Devices Screenshot: GRIP on a phone       Optimised for Touch All features work on tablets and smartphones Touch-friendly interface with appropriate button sizes Pinch to zoom, tap to select   GPS Location Screenshot: My location feature enabled, and my location visible in GRIP Use “My Location” button to zoom to your current po","language_id":2,"id":3535122,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"using grip mobile devices screenshot phone   optimised touch features work tablets smartphones touch-friendly interface appropriate button sizes pinch zoom, tap select gps location feature enabled, visible use “my location” zoom current position helpful field verification site visits requires permissions browser offline considerations internet connection function download plan images connected reference preparation going export data might need orient","name":"Mobile \u0026 Field Use","votes":0,"is_published":true,"slug":"page-getting-started-mobile-field-use","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/page-getting-started-mobile-field-use?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"using grip mobile devices screenshot phone   optimised touch features work tablets smartphones touch-friendly interface appropriate button sizes pinch zoom, tap select gps location feature enabled, visible use “my location” zoom current position helpful field verification site visits requires permissions browser offline considerations internet connection function download plan images connected reference preparation going export data might need orient","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079189,"account_id":31056,"created_at":"2025-10-08T22:22:07.816Z","tag_names":["configuring","business information"],"answer_sample":"Overview of Company Data Company Data allows you to create custom data points wit","long_answer_sample":"Overview of Company Data Company Data allows you to create custom data points with business-specific information attached to map features. This is powerful for tracking project information, particularly if you want to find related projects in the area you are working when you head back years later. Imagine seeing all this context when you start work","language_id":2,"id":3535139,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"overview company data allows create custom points business-specific information attached map features. powerful tracking project information, particularly want find related projects area working head back years later. imagine seeing context start work nearby. screenshot example job numbers   prerequisites account management interface showing admin requirements field configuration administrative must configure fields settings can undertaken users named whatever like, customers like include names, client details, phone numbers, websites 10 available per existing file loaded get touch (contact@grip.co.nz ) load planning structure setup considerations addition above, mandataory label point, will shown map. requires descriptive name link contain clickable urls - toggle option column make links within grip active appear grip’s changing names change app, need re-order best fo contact obtain full copy data, provided, request re-upload. types examples go tab e.g. (1-10) enter check grip,  click apply save initial upload contact@grip.co.nz arrange support spatial formats csvs, shapefiles, dxfs, microsoft access databases process moving provider. download happy provide cost time time.","name":"Company Data - Setup \u0026 Configuration","votes":0,"is_published":true,"slug":"company-data-setup-configuration","first_category":"Company Data","categories_display_for_views":"Company Data","parent_categories":[1079189,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/company-data/company-data-setup-configuration?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"overview company data allows create custom points business-specific information attached map features. powerful tracking project information, particularly want find related projects area working head back years later. imagine seeing context start work nearby. screenshot example job numbers   prerequisites account management interface showing admin requirements field configuration administrative must configure fields settings can undertaken users named whatever like, customers like include names, client details, phone numbers, websites 10 available per existing file loaded get touch (contact@grip.co.nz ) load planning structure setup considerations addition above, mandataory label point, will shown map. requires descriptive name link contain clickable urls - toggle option column make links within grip active appear grip’s changing names change app, need re-order best fo contact obtain full copy data, provided, request re-upload. types examples go tab e.g. (1-10) enter check grip,  click apply save initial upload contact@grip.co.nz arrange support spatial formats csvs, shapefiles, dxfs, microsoft access databases process moving provider. download happy provide cost time time.","categories":{"current":{"id":1079189,"name":"Company Data","url":"/company-data"}},"category_param":"company-data"}},{"question":{"category_id":1079187,"account_id":31056,"created_at":"2025-10-08T22:22:07.672Z","tag_names":["printing","mapping"],"answer_sample":"Print Setup Purpose Create high-quality printed maps and PDFs for reports, client","long_answer_sample":"Print Setup Purpose Create high-quality printed maps and PDFs for reports, client presentations, and field reference. Print Setup Process   Configuration Steps: Configure layers - Turn on/off desired data layers in the layers panel Click the Print Icon to open the print panel Click “Show Print Area” - Displays printable area outline Set print option","language_id":2,"id":3535137,"last_published_date":"January 28th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"print setup purpose create high-quality printed maps pdfs reports, client presentations, field reference. process   configuration steps configure layers - turn on/off desired data panel click icon open “show area” displays printable area outline set options paper size a4, a3, a2, a1 orientation portrait landscape scale use adjust drag map ensure correct location text increase/decrease title header created record parcel markup screenshot tab interface showing selection color picker highlighting features choose colour (transparent colours work well aerial imagery displayed) parcels highlight selected toggle “select parcel” stop selecting tool versatile, used conjunction legend (below) communicate land ownership, use, tenure, etc clients collegaues. creation custom entries positioning professional legends enter labels color-coded “marked up” (see above) presentation format reposition dragging box overlap trying select printing tab, pdf see result example mark-up site","name":"Map: printing and map production","votes":0,"is_published":true,"slug":"map-printing-and-map-production","first_category":"Using the Map","categories_display_for_views":"Using the Map","parent_categories":[1079187,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/using-the-map/map-printing-and-map-production?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"print setup purpose create high-quality printed maps pdfs reports, client presentations, field reference. process   configuration steps configure layers - turn on/off desired data panel click icon open “show area” displays printable area outline set options paper size a4, a3, a2, a1 orientation portrait landscape scale use adjust drag map ensure correct location text increase/decrease title header created record parcel markup screenshot tab interface showing selection color picker highlighting features choose colour (transparent colours work well aerial imagery displayed) parcels highlight selected toggle “select parcel” stop selecting tool versatile, used conjunction legend (below) communicate land ownership, use, tenure, etc clients collegaues. creation custom entries positioning professional legends enter labels color-coded “marked up” (see above) presentation format reposition dragging box overlap trying select printing tab, pdf see result example mark-up site","categories":{"current":{"id":1079187,"name":"Using the Map","url":"/using-the-map"}},"category_param":"using-the-map"}},{"question":{"category_id":1079189,"account_id":31056,"created_at":"2025-10-08T22:22:07.892Z","tag_names":["datasync","corporate"],"answer_sample":"Team Collaboration The feature works best when you can upload an entire catalogue","long_answer_sample":"Team Collaboration The feature works best when you can upload an entire catalogue of all jobs you have worked on, so when you are working in an area, you can easily find information from related projects. Screenshot: example of a company with their job numbers in the map Collaborative Features: Company data points become visible to all members of yo","language_id":2,"id":3535140,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"team collaboration feature works best can upload entire catalogue jobs worked on, working area, easily find information related projects. screenshot example company job numbers map collaborative features data points become visible members account useful help previous area real-time updates across workflow integration using link fields perfect project websites, document links, client portals users click links directly interface make sure include “http//” “https//” url documents, photos, external practices consistency establish naming conventions use standardised abbreviations plan field usage projects regular quality reviews performance optimisation limit active essential descriptive concise names scalability","name":"Company Data - Tips for getting the most value","votes":0,"is_published":true,"slug":"company-data-tips-for-getting-the-most-value","first_category":"Company Data","categories_display_for_views":"Company Data","parent_categories":[1079189,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/company-data/company-data-tips-for-getting-the-most-value?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"team collaboration feature works best can upload entire catalogue jobs worked on, working area, easily find information related projects. screenshot example company job numbers map collaborative features data points become visible members account useful help previous area real-time updates across workflow integration using link fields perfect project websites, document links, client portals users click links directly interface make sure include “http//” “https//” url documents, photos, external practices consistency establish naming conventions use standardised abbreviations plan field usage projects regular quality reviews performance optimisation limit active essential descriptive concise names scalability","categories":{"current":{"id":1079189,"name":"Company Data","url":"/company-data"}},"category_param":"company-data"}},{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:07.951Z","tag_names":["administration","settings"],"answer_sample":"Understanding Account Roles Account Administrator: A person, who is the primary c","long_answer_sample":"Understanding Account Roles Account Administrator: A person, who is the primary contact for the account Cannot be changed without contacting support (support@grip.co.nz ) Has full administrative privileges (e.g. account administrator privileges + admin user privileges) Responsible for billing and major account changes Regular Admin Users: A person w","language_id":2,"id":3535141,"last_published_date":"January 29th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"understanding account roles administrator person, primary contact changed without contacting support (support@grip.co.nz ) full administrative privileges (e.g. + admin user privileges) responsible billing major changes regular users person can add/remove modify company data settings access grip features can  mapping manage functionality page updating information screenshot interface showing information, users, tabs   accessing login using credentials navigate (found menu top left) you’ll see three main details, details name - organisation phone number organisation’s related queries (read-only, change) field editable page, edit go tab needed click apply save","name":"Account Management - Company Settings","votes":0,"is_published":true,"slug":"account-management-company-settings","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/account-management-company-settings?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"understanding account roles administrator person, primary contact changed without contacting support (support@grip.co.nz ) full administrative privileges (e.g. + admin user privileges) responsible billing major changes regular users person can add/remove modify company data settings access grip features can  mapping manage functionality page updating information screenshot interface showing information, users, tabs   accessing login using credentials navigate (found menu top left) you’ll see three main details, details name - organisation phone number organisation’s related queries (read-only, change) field editable page, edit go tab needed click apply save","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}},{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:08.030Z","tag_names":["account oversight","user control"],"answer_sample":"Allocating Users to Licenses A user is a single person, who is permitted to acces","long_answer_sample":"Allocating Users to Licenses A user is a single person, who is permitted to access the license that your account has access to. Licenses are not for sharing between people. Adding Users Add users on the users tab of the account page.   Prerequisites: You must be an admin user Your company must have available licenses (empty rows in the above spreads","language_id":2,"id":3535142,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"allocating users licenses user single person, permitted access license account to. sharing people. adding add tab page.   prerequisites must admin company available (empty rows spreadsheet), don’t contact sales@grip.co.nz  to get extra allocated account. new users’ email domains match allowed addition process go slots, enter address - valid follow domain restrictions status check box make click apply review confirm details popup grip will login email. happens next receive invitations credentials can immediately features managing permissions privileges screenshot showing team members remove buttons viewing current shows active (checked = admin, unchecked standard user) button (not shown administrator) changing checkbox user’s name change dialog update removing want removal loses frees company, allocate someone else. important notes administrator (email support@grip.co.nz request changes removed lose altering numbers organisation subscription includes specific number system vs. used licenses, sales ( ) obtain added support need modified, considered case basis","name":"Account Management - User Management","votes":0,"is_published":true,"slug":"account-management-user-management","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/account-management-user-management?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"allocating users licenses user single person, permitted access license account to. sharing people. adding add tab page.   prerequisites must admin company available (empty rows spreadsheet), don’t contact sales@grip.co.nz  to get extra allocated account. new users’ email domains match allowed addition process go slots, enter address - valid follow domain restrictions status check box make click apply review confirm details popup grip will login email. happens next receive invitations credentials can immediately features managing permissions privileges screenshot showing team members remove buttons viewing current shows active (checked = admin, unchecked standard user) button (not shown administrator) changing checkbox user’s name change dialog update removing want removal loses frees company, allocate someone else. important notes administrator (email support@grip.co.nz request changes removed lose altering numbers organisation subscription includes specific number system vs. used licenses, sales ( ) obtain added support need modified, considered case basis","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}},{"question":{"category_id":1079166,"account_id":31056,"created_at":"2025-10-08T22:22:06.277Z","tag_names":["initial support","beginner assistance"],"answer_sample":"  Built-in Help Tooltips provide quick explanations Status messages guide you thr","long_answer_sample":"  Built-in Help Tooltips provide quick explanations Status messages guide you through processes   Documentation and Training Comprehensive help (in this knowledgebase) covers all features Step-by-step tutorials for common tasks   Support Options Email Support: support@grip.co.nz Response Time: Typically within 24 hours Include: Screenshots, error me","language_id":2,"id":3535123,"last_published_date":"February 1st, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"  built-in help tooltips provide quick explanations status messages guide processes documentation training comprehensive (in knowledgebase) covers features step-by-step tutorials common tasks support options email support@grip.co.nz response time typically within 24 hours include screenshots, error messages, detailed descriptions feedback form -  this useful thoughts improve grip rather click menubar top left map feedback  enter send screenshot providing grip. step 1 2","name":"Help and Feedback channels","votes":0,"is_published":true,"slug":"help-feedback-channels","first_category":"Support and FAQs","categories_display_for_views":"Support and FAQs","parent_categories":[1079166,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/support/help-feedback-channels?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"  built-in help tooltips provide quick explanations status messages guide processes documentation training comprehensive (in knowledgebase) covers features step-by-step tutorials common tasks support options email support@grip.co.nz response time typically within 24 hours include screenshots, error messages, detailed descriptions feedback form -  this useful thoughts improve grip rather click menubar top left map feedback  enter send screenshot providing grip. step 1 2","categories":{"current":{"id":1079166,"name":"Support and FAQs","url":"/support"}},"category_param":"support"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:08.432Z","tag_names":["installation","mobile application"],"answer_sample":"Adding GRIP App Shortcut in iOS iOS: Download GRIP logo on your phone (click and ","long_answer_sample":"Adding GRIP App Shortcut in iOS iOS: Download GRIP logo on your phone (click and hold, then save in Photos) Open Shortcuts app on your iOS device (its an inbuilt apple app) Click the + button Scroll down and select your preferred web browser (e.g. Chrome) Scroll down and select “Open URLs in Chrome” Select “Open Urls in Chrome” at top of page then c","language_id":2,"id":3535148,"last_published_date":"March 8th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"adding grip app shortcut ios download logo phone (click hold, save photos) open shortcuts device (its inbuilt apple app) click + button scroll select preferred web browser (e.g. chrome) “open urls chrome” top page rename enter url blue text https//app.grip.co.nz tick share icon, choose add home screen image tab file  can now used   benefits quick access app-like experience optimised mobile use","name":"Mobile App Setup","votes":0,"is_published":true,"slug":"mobile-app-setup","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/mobile-app-setup?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"adding grip app shortcut ios download logo phone (click hold, save photos) open shortcuts device (its inbuilt apple app) click + button scroll select preferred web browser (e.g. chrome) “open urls chrome” top page rename enter url blue text https//app.grip.co.nz tick share icon, choose add home screen image tab file  can now used   benefits quick access app-like experience optimised mobile use","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079187,"account_id":31056,"created_at":"2025-10-08T22:22:06.353Z","tag_names":["locate","search","uncover","explore","discover"],"answer_sample":"Search Categories Overview GRIP supports 13 different search types: Category Desc","long_answer_sample":"Search Categories Overview GRIP supports 13 different search types: Category Description Example Format Address Street addresses and locations “1 Queen Street, Auckland” Appellation Legal property descriptions “Section 1 SO 38114” Road Name Street and road names “Queen Street” Place Name Suburbs, cities, localities “Auckland Central” Survey Plan Sur","language_id":2,"id":3535124,"last_published_date":"February 1st, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"search categories overview grip supports 13 different types category description example format address street addresses locations “1 queen street, auckland” appellation legal property descriptions “section 1 38114” road name names “queen street” place suburbs, cities, localities “auckland central” survey plan references “dp 123456” owner “surname, firstname middlename” “company ltd” node id mark identifiers “43483730” parcel unique “3851642” title “wn53c/751” “it dp geodetic code codes “ec8d” company data organisation’s custom (varies setup) facilities public institutions “wellington hospital” basic methods quick 1. click field  2. select dropdown 3. type term - suggestions appear automatically 4. suggestion go directly location 5. press enter see results   full screenshot panel multiple displayed main field magnifying glass button (or enter) opens showing matching result view location/feature requirements tips minimum 4 characters required plans can number real-time updates known → area exploration technical research plan, mark, workflow  start locate initiate navigate links info find additional information tenure, ownership, boundaries follow ownership/tenure details side continue working clicking e.g. 10240 image above. preview likely content similar layout official link landonline purchase document using linz check via map turn layers tab \"survey plans\" map. ensure state reference free copy black white imperial plans, colour buy landonline  tip interested know whether recent version (colour/higher resolution), date modern approx 2002/2003 will higher quality  - web plan. history management pinned example, searches pin keep important active jobs top remove delete (e.g. x) labels item shows belongs address) integration points combined complete picture project tracking client site combining one type, refine another use related marks strategy work vectors name/address individual properties ownership","name":"Finding \u0026 Searching","votes":0,"is_published":true,"slug":"finding-searching","first_category":"Using the Map","categories_display_for_views":"Using the Map","parent_categories":[1079187,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/using-the-map/finding-searching?from_search=224177113","host":"https://help.grip.co.nz","body_txt":"search categories overview grip supports 13 different types category description example format address street addresses locations “1 queen street, auckland” appellation legal property descriptions “section 1 38114” road name names “queen street” place suburbs, cities, localities “auckland central” survey plan references “dp 123456” owner “surname, firstname middlename” “company ltd” node id mark identifiers “43483730” parcel unique “3851642” title “wn53c/751” “it dp geodetic code codes “ec8d” company data organisation’s custom (varies setup) facilities public institutions “wellington hospital” basic methods quick 1. click field  2. select dropdown 3. type term - suggestions appear automatically 4. suggestion go directly location 5. press enter see results   full screenshot panel multiple displayed main field magnifying glass button (or enter) opens showing matching result view location/feature requirements tips minimum 4 characters required plans can number real-time updates known → area exploration technical research plan, mark, workflow  start locate initiate navigate links info find additional information tenure, ownership, boundaries follow ownership/tenure details side continue working clicking e.g. 10240 image above. preview likely content similar layout official link landonline purchase document using linz check via map turn layers tab \"survey plans\" map. ensure state reference free copy black white imperial plans, colour buy landonline  tip interested know whether recent version (colour/higher resolution), date modern approx 2002/2003 will higher quality  - web plan. history management pinned example, searches pin keep important active jobs top remove delete (e.g. x) labels item shows belongs address) integration points combined complete picture project tracking client site combining one type, refine another use related marks strategy work vectors name/address individual properties ownership","categories":{"current":{"id":1079187,"name":"Using the Map","url":"/using-the-map"}},"category_param":"using-the-map"}}]