[{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-13T01:50:04.988Z","tag_names":["criteria","grip","prerequisites","requirements","specifications"],"answer_sample":"System Requirements and Prerequisites Supported Devices: Desktop computers (Windo","long_answer_sample":"System Requirements and Prerequisites Supported Devices: Desktop computers (Windows, Mac, Linux) Tablets (iPad, Android tablets) Smartphones (iOS, Android) Browser Requirements: Chrome (recommended) Firefox Safari Edge Internet connection required Performance Tips: Use the latest browser version for best performance Ensure a stable internet connecti","language_id":2,"id":3540334,"last_published_date":"March 13th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"system requirements prerequisites supported devices desktop computers (windows, mac, linux) tablets (ipad, android tablets) smartphones (ios, android) browser chrome (recommended) firefox safari edge internet connection required performance tips use latest version best ensure stable","name":"System Requirements for GRIP","votes":0,"is_published":true,"slug":"system-requirements-for-grip","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/system-requirements-for-grip?from_search=224177242","host":"https://help.grip.co.nz","body_txt":"system requirements prerequisites supported devices desktop computers (windows, mac, linux) tablets (ipad, android tablets) smartphones (ios, android) browser chrome (recommended) firefox safari edge internet connection required performance tips use latest version best ensure stable","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079189,"account_id":31056,"created_at":"2025-10-08T22:22:07.816Z","tag_names":["configuring","business information"],"answer_sample":"Overview of Company Data Company Data allows you to create custom data points wit","long_answer_sample":"Overview of Company Data Company Data allows you to create custom data points with business-specific information attached to map features. This is powerful for tracking project information, particularly if you want to find related projects in the area you are working when you head back years later. Imagine seeing all this context when you start work","language_id":2,"id":3535139,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"overview company data allows create custom points business-specific information attached map features. powerful tracking project information, particularly want find related projects area working head back years later. imagine seeing context start work nearby. screenshot example job numbers   prerequisites account management interface showing admin requirements field configuration administrative must configure fields settings can undertaken users named whatever like, customers like include names, client details, phone numbers, websites 10 available per existing file loaded get touch (contact@grip.co.nz ) load planning structure setup considerations addition above, mandataory label point, will shown map. requires descriptive name link contain clickable urls - toggle option column make links within grip active appear grip’s changing names change app, need re-order best fo contact obtain full copy data, provided, request re-upload. types examples go tab e.g. (1-10) enter check grip,  click apply save initial upload contact@grip.co.nz arrange support spatial formats csvs, shapefiles, dxfs, microsoft access databases process moving provider. download happy provide cost time time.","name":"Company Data - Setup \u0026 Configuration","votes":0,"is_published":true,"slug":"company-data-setup-configuration","first_category":"Company Data","categories_display_for_views":"Company Data","parent_categories":[1079189,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/company-data/company-data-setup-configuration?from_search=224177242","host":"https://help.grip.co.nz","body_txt":"overview company data allows create custom points business-specific information attached map features. powerful tracking project information, particularly want find related projects area working head back years later. imagine seeing context start work nearby. screenshot example job numbers   prerequisites account management interface showing admin requirements field configuration administrative must configure fields settings can undertaken users named whatever like, customers like include names, client details, phone numbers, websites 10 available per existing file loaded get touch (contact@grip.co.nz ) load planning structure setup considerations addition above, mandataory label point, will shown map. requires descriptive name link contain clickable urls - toggle option column make links within grip active appear grip’s changing names change app, need re-order best fo contact obtain full copy data, provided, request re-upload. types examples go tab e.g. (1-10) enter check grip,  click apply save initial upload contact@grip.co.nz arrange support spatial formats csvs, shapefiles, dxfs, microsoft access databases process moving provider. download happy provide cost time time.","categories":{"current":{"id":1079189,"name":"Company Data","url":"/company-data"}},"category_param":"company-data"}},{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:08.030Z","tag_names":["account oversight","user control"],"answer_sample":"Allocating Users to Licenses A user is a single person, who is permitted to acces","long_answer_sample":"Allocating Users to Licenses A user is a single person, who is permitted to access the license that your account has access to. Licenses are not for sharing between people. Adding Users Add users on the users tab of the account page.   Prerequisites: You must be an admin user Your company must have available licenses (empty rows in the above spreads","language_id":2,"id":3535142,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"allocating users licenses user single person, permitted access license account to. sharing people. adding add tab page.   prerequisites must admin company available (empty rows spreadsheet), don’t contact sales@grip.co.nz  to get extra allocated account. new users’ email domains match allowed addition process go slots, enter address - valid follow domain restrictions status check box make click apply review confirm details popup grip will login email. happens next receive invitations credentials can immediately features managing permissions privileges screenshot showing team members remove buttons viewing current shows active (checked = admin, unchecked standard user) button (not shown administrator) changing checkbox user’s name change dialog update removing want removal loses frees company, allocate someone else. important notes administrator (email support@grip.co.nz request changes removed lose altering numbers organisation subscription includes specific number system vs. used licenses, sales ( ) obtain added support need modified, considered case basis","name":"Account Management - User Management","votes":0,"is_published":true,"slug":"account-management-user-management","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/account-management-user-management?from_search=224177242","host":"https://help.grip.co.nz","body_txt":"allocating users licenses user single person, permitted access license account to. sharing people. adding add tab page.   prerequisites must admin company available (empty rows spreadsheet), don’t contact sales@grip.co.nz  to get extra allocated account. new users’ email domains match allowed addition process go slots, enter address - valid follow domain restrictions status check box make click apply review confirm details popup grip will login email. happens next receive invitations credentials can immediately features managing permissions privileges screenshot showing team members remove buttons viewing current shows active (checked = admin, unchecked standard user) button (not shown administrator) changing checkbox user’s name change dialog update removing want removal loses frees company, allocate someone else. important notes administrator (email support@grip.co.nz request changes removed lose altering numbers organisation subscription includes specific number system vs. used licenses, sales ( ) obtain added support need modified, considered case basis","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}}]