[{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:07.951Z","tag_names":["administration","settings"],"answer_sample":"Understanding Account Roles Account Administrator: A person, who is the primary c","long_answer_sample":"Understanding Account Roles Account Administrator: A person, who is the primary contact for the account Cannot be changed without contacting support (support@grip.co.nz ) Has full administrative privileges (e.g. account administrator privileges + admin user privileges) Responsible for billing and major account changes Regular Admin Users: A person w","language_id":2,"id":3535141,"last_published_date":"January 29th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"understanding account roles administrator person, primary contact changed without contacting support (support@grip.co.nz ) full administrative privileges (e.g. + admin user privileges) responsible billing major changes regular users person can add/remove modify company data settings access grip features can  mapping manage functionality page updating information screenshot interface showing information, users, tabs   accessing login using credentials navigate (found menu top left) you’ll see three main details, details name - organisation phone number organisation’s related queries (read-only, change) field editable page, edit go tab needed click apply save","name":"Account Management - Company Settings","votes":0,"is_published":true,"slug":"account-management-company-settings","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/account-management-company-settings?from_search=224177276","host":"https://help.grip.co.nz","body_txt":"understanding account roles administrator person, primary contact changed without contacting support (support@grip.co.nz ) full administrative privileges (e.g. + admin user privileges) responsible billing major changes regular users person can add/remove modify company data settings access grip features can  mapping manage functionality page updating information screenshot interface showing information, users, tabs   accessing login using credentials navigate (found menu top left) you’ll see three main details, details name - organisation phone number organisation’s related queries (read-only, change) field editable page, edit go tab needed click apply save","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}},{"question":{"category_id":1079187,"account_id":31056,"created_at":"2026-01-29T02:53:56.201Z","tag_names":["map","preferences"],"answer_sample":"Start Location Settings Screenshot: Layer preferences interface showing default v","long_answer_sample":"Start Location Settings Screenshot: Layer preferences interface showing default vs last used options   Default Location: Set any location as your default start Navigate to desired area and click “Set” Ideal for users working in specific regions Last Location: Remembers your last viewed area Continue where you left off last each time you open the app","language_id":2,"id":3675835,"last_published_date":"January 29th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"start location settings screenshot layer preferences interface showing default vs last used options   set navigate desired area click “set” ideal users working specific regions remembers viewed continue left time open app perfect ongoing projects areas search layers - standard configuration new sessions","name":"Map - default settings","votes":0,"is_published":true,"slug":"map-default-settings","first_category":"Using the Map","categories_display_for_views":"Using the Map","parent_categories":[1079187,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/using-the-map/map-default-settings?from_search=224177276","host":"https://help.grip.co.nz","body_txt":"start location settings screenshot layer preferences interface showing default vs last used options   set navigate desired area click “set” ideal users working specific regions remembers viewed continue left time open app perfect ongoing projects areas search layers - standard configuration new sessions","categories":{"current":{"id":1079187,"name":"Using the Map","url":"/using-the-map"}},"category_param":"using-the-map"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:05.925Z","tag_names":["guide","beginner's","simple","easy","fast"],"answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where","long_answer_sample":"Accessing GRIP for the first time Screenshot of the login page highlighting where to enter your Email / Password   1. Navigate to the GRIP login page . 2. Enter your credentials - email address and password. 3. Accept terms and conditions if prompted (first login only). 4. Wait for the map to load. First-Time Setup After your first login, we recomme","language_id":2,"id":3535120,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","name":"Quick Start Guide","votes":0,"is_published":true,"slug":"quick-start-guide","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/quick-start-guide?from_search=224177276","host":"https://help.grip.co.nz","body_txt":"guide updating address info grip map visit [grip map](https//app.grip.co.nz/) select search type e.g. \"**address ...**\" click entry box term \"**1 molesworth**\" match molesworth street,...**\" image satellite view town called hāwera, surrounded agricultural land fields. layout shows mix urban areas roads buildings center, outskirts feature patches green farmland. contour lines indicating elevation changes terrain. named whanganui, showcasing rural landscapes. fields forest, pathways visible. includes grid streets various concentrated area. showing katikati new zealand, lush g accessing first time screenshot login page highlighting enter email / password   1. navigate . 2. credentials - password. 3. accept terms conditions prompted (first only). 4. wait load. first-time setup login, recommend following update using temporary one will part login. set preferred coordinate system (bottom-right map) selector bottom right interface start location open settings panel clicking icon choose either default choice app, option, centre desired opening last app next location. layer layers just parcels turned off. used remember end session on/off company data (admin users only) account tab options full explanation features, head help section searching information use top begin search,  edit tutorial detailed see finding explore knowledge base sections articles find need.","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079187,"account_id":31056,"created_at":"2025-10-08T22:22:07.264Z","tag_names":["data management","export"],"answer_sample":"File Format Selection CSV Export: Equipment/CAD import compatibility for survey m","long_answer_sample":"File Format Selection CSV Export: Equipment/CAD import compatibility for survey marks Spreadsheet analysis DXF Export: CAD integration Technical drawing production Aerial imagery background KML Export: Google Earth visualization Client presentations Quality Considerations Data Accuracy: Export includes source data accuracy limitations - be aware of ","language_id":2,"id":3535133,"last_published_date":"March 8th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"file format selection csv export equipment/cad import compatibility survey marks spreadsheet analysis dxf cad integration technical drawing production aerial imagery background kml google earth visualization client presentations quality considerations data accuracy includes source limitations - aware spatial/atrribute relying it. coordinate precision  survey-grade information preserved·  professional standards compliance area processing time increases size performance optimization vs. coverage balance purpose mark  coordinate use controllers, software, spreadsheets. setting process open tools panel click tab select clicking “select area” draw polygon left around want configure settings “download csv” generate options screenshot configuration showing available filtering min/max order filter horizontal (0-12) boundary/non-boundary choose types include horizontal/vertical datum systems will exported note, run conversion coordinates, coordinates provided dataset system, particularly relevant vertical datum. maximum 3000 per download point id custom numbering (sequential start id) linz node ids column 14 different arrangements exclude headers names name set filename null height value optional field chosen documented common workflows requirements match software expectations equipment load info straight controller get going instrument appropriate verify comprehensive attributes consistent create drawings data, parcels, documentation. map layers turn on/off control what’s included map, note layer groups export. desired parameters text system may take several minutes files primary non-primary parcels labels, including appellations, owners name, title number, parcel area. attribute labels boundary dimensions (distance bearing labels) reference street addresses road basemap (when small enough) (where panel, intersects survey) cases need geotiff cadmanually, present downloaded zip file. specifications 200 hectares efficiency structure built easily isolate features consistency tips preparation unnecessary reduce plan optimize consider end-use understand spatial critical information. photography context verification maintain organization workflow   viewing grip earth, sharing clients, reference. creating enable visible zoom interest exports current view kml” generates immediately double-click content boundaries appellations (legal descriptions) geodetic marks, non-boundary basic 6km wide 3km tall optimised suitable site-specific work best practices property identification focus test provide usage instructions combine gps devices site navigation mobile offline access project","name":"Map - Export","votes":0,"is_published":true,"slug":"map-export","first_category":"Using the Map","categories_display_for_views":"Using the Map","parent_categories":[1079187],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/using-the-map/map-export?from_search=224177276","host":"https://help.grip.co.nz","body_txt":"file format selection csv export equipment/cad import compatibility survey marks spreadsheet analysis dxf cad integration technical drawing production aerial imagery background kml google earth visualization client presentations quality considerations data accuracy includes source limitations - aware spatial/atrribute relying it. coordinate precision  survey-grade information preserved·  professional standards compliance area processing time increases size performance optimization vs. coverage balance purpose mark  coordinate use controllers, software, spreadsheets. setting process open tools panel click tab select clicking “select area” draw polygon left around want configure settings “download csv” generate options screenshot configuration showing available filtering min/max order filter horizontal (0-12) boundary/non-boundary choose types include horizontal/vertical datum systems will exported note, run conversion coordinates, coordinates provided dataset system, particularly relevant vertical datum. maximum 3000 per download point id custom numbering (sequential start id) linz node ids column 14 different arrangements exclude headers names name set filename null height value optional field chosen documented common workflows requirements match software expectations equipment load info straight controller get going instrument appropriate verify comprehensive attributes consistent create drawings data, parcels, documentation. map layers turn on/off control what’s included map, note layer groups export. desired parameters text system may take several minutes files primary non-primary parcels labels, including appellations, owners name, title number, parcel area. attribute labels boundary dimensions (distance bearing labels) reference street addresses road basemap (when small enough) (where panel, intersects survey) cases need geotiff cadmanually, present downloaded zip file. specifications 200 hectares efficiency structure built easily isolate features consistency tips preparation unnecessary reduce plan optimize consider end-use understand spatial critical information. photography context verification maintain organization workflow   viewing grip earth, sharing clients, reference. creating enable visible zoom interest exports current view kml” generates immediately double-click content boundaries appellations (legal descriptions) geodetic marks, non-boundary basic 6km wide 3km tall optimised suitable site-specific work best practices property identification focus test provide usage instructions combine gps devices site navigation mobile offline access project","categories":{"current":{"id":1079187,"name":"Using the Map","url":"/using-the-map"}},"category_param":"using-the-map"}},{"question":{"category_id":1079189,"account_id":31056,"created_at":"2025-10-08T22:22:07.816Z","tag_names":["configuring","business information"],"answer_sample":"Overview of Company Data Company Data allows you to create custom data points wit","long_answer_sample":"Overview of Company Data Company Data allows you to create custom data points with business-specific information attached to map features. This is powerful for tracking project information, particularly if you want to find related projects in the area you are working when you head back years later. Imagine seeing all this context when you start work","language_id":2,"id":3535139,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"overview company data allows create custom points business-specific information attached map features. powerful tracking project information, particularly want find related projects area working head back years later. imagine seeing context start work nearby. screenshot example job numbers   prerequisites account management interface showing admin requirements field configuration administrative must configure fields settings can undertaken users named whatever like, customers like include names, client details, phone numbers, websites 10 available per existing file loaded get touch (contact@grip.co.nz ) load planning structure setup considerations addition above, mandataory label point, will shown map. requires descriptive name link contain clickable urls - toggle option column make links within grip active appear grip’s changing names change app, need re-order best fo contact obtain full copy data, provided, request re-upload. types examples go tab e.g. (1-10) enter check grip,  click apply save initial upload contact@grip.co.nz arrange support spatial formats csvs, shapefiles, dxfs, microsoft access databases process moving provider. download happy provide cost time time.","name":"Company Data - Setup \u0026 Configuration","votes":0,"is_published":true,"slug":"company-data-setup-configuration","first_category":"Company Data","categories_display_for_views":"Company Data","parent_categories":[1079189,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/company-data/company-data-setup-configuration?from_search=224177276","host":"https://help.grip.co.nz","body_txt":"overview company data allows create custom points business-specific information attached map features. powerful tracking project information, particularly want find related projects area working head back years later. imagine seeing context start work nearby. screenshot example job numbers   prerequisites account management interface showing admin requirements field configuration administrative must configure fields settings can undertaken users named whatever like, customers like include names, client details, phone numbers, websites 10 available per existing file loaded get touch (contact@grip.co.nz ) load planning structure setup considerations addition above, mandataory label point, will shown map. requires descriptive name link contain clickable urls - toggle option column make links within grip active appear grip’s changing names change app, need re-order best fo contact obtain full copy data, provided, request re-upload. types examples go tab e.g. (1-10) enter check grip,  click apply save initial upload contact@grip.co.nz arrange support spatial formats csvs, shapefiles, dxfs, microsoft access databases process moving provider. download happy provide cost time time.","categories":{"current":{"id":1079189,"name":"Company Data","url":"/company-data"}},"category_param":"company-data"}},{"question":{"category_id":1079172,"account_id":31056,"created_at":"2025-10-08T22:22:06.064Z","tag_names":["characteristics","summary"],"answer_sample":"  Understanding the Interface Main Map Area Full GRIP interface screenshot with n","long_answer_sample":"  Understanding the Interface Main Map Area Full GRIP interface screenshot with numbered callouts identifying all major areas. 1 Menu Bar, 2 Search Bar, 3. Toolbar 4. Bottom Toolbar 5. The Map The central map displays New Zealand with various data layers. You can: Zoom using the mouse wheel or +/- buttons Pan by clicking and dragging Search for spec","language_id":2,"id":3535121,"last_published_date":"January 7th, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"  understanding interface main map area full grip screenshot numbered callouts identifying major areas. 1 menu bar, 2 search 3. toolbar 4. bottom 5. central displays new zealand various data layers. can zoom using mouse wheel +/- buttons pan clicking dragging specific locations tools closeup expanded option top left corner - navigate parts application home return public page account user settings company management feedback ask questions provide suggestions help logout sign session select type dropdown (e.g. address, title, appellation) enter terms right side panel layer controls turn layers on/off basemap switcher aerial vs. parcel info control features selectable, see details selected survey plan land district numbers view scale toggle  click toggle aa, aa filter apply filters marks vectors tool choose opening preferences measure distances areas streetview open clicked location google csv download export files dxf cad systems create points kml earth print maps pdf  location use gps device jump · coordinate display position coordinates projection selector system (nztm, nzgd2000, etc.) update information clickarrow last refreshed example source attribution date essential navigation basic zooming scroll- in/out precise shift + drag panning move around showing different options nztm highlighted located bottom-right nztm, nzmg, others affects measurements selection remembered sessions key sources linz (primary source) council local infrastructure stats nz administrative boundaries organisations custom visible organisation","name":"Overview of the main features in GRIP","votes":0,"is_published":true,"slug":"overview-of-the-main-features-in-grip","first_category":"Getting Started","categories_display_for_views":"Getting Started","parent_categories":[1079172,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/getting-started/overview-of-the-main-features-in-grip?from_search=224177276","host":"https://help.grip.co.nz","body_txt":"  understanding interface main map area full grip screenshot numbered callouts identifying major areas. 1 menu bar, 2 search 3. toolbar 4. bottom 5. central displays new zealand various data layers. can zoom using mouse wheel +/- buttons pan clicking dragging specific locations tools closeup expanded option top left corner - navigate parts application home return public page account user settings company management feedback ask questions provide suggestions help logout sign session select type dropdown (e.g. address, title, appellation) enter terms right side panel layer controls turn layers on/off basemap switcher aerial vs. parcel info control features selectable, see details selected survey plan land district numbers view scale toggle  click toggle aa, aa filter apply filters marks vectors tool choose opening preferences measure distances areas streetview open clicked location google csv download export files dxf cad systems create points kml earth print maps pdf  location use gps device jump · coordinate display position coordinates projection selector system (nztm, nzgd2000, etc.) update information clickarrow last refreshed example source attribution date essential navigation basic zooming scroll- in/out precise shift + drag panning move around showing different options nztm highlighted located bottom-right nztm, nzmg, others affects measurements selection remembered sessions key sources linz (primary source) council local infrastructure stats nz administrative boundaries organisations custom visible organisation","categories":{"current":{"id":1079172,"name":"Getting Started","url":"/getting-started"}},"category_param":"getting-started"}},{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:08.166Z","tag_names":["preferences","account"],"answer_sample":"How subscriptions work All GRIP subscriptions are annual. This means your subscri","long_answer_sample":"How subscriptions work All GRIP subscriptions are annual. This means your subscription covers a 12-month period from the date it was first activated. Each year, your subscription automatically renews for another 12-month term on the same date unless you cancel beforehand, we make contact a few weeks before your rollover date to check whether you wan","language_id":2,"id":3535144,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"subscriptions work grip annual. means subscription covers 12-month period date first activated. year, automatically renews another term unless cancel beforehand, make contact weeks rollover check whether want changes subscription. although annual, flexibility pay — can spread cost monthly payments full year upfront. options cover exactly period. payment \u0026amp; schedules sign grip, choose schedule suits organisation. table summarises key differences, sections follow explain option detail.v   billing annual 12 equal instalments single terms due 15 days invoice 20th month following frequency per months billing, across payments. issued month, date. good know though paying monthly, still cancellation renewal governed date, individual payment. start period, please ensure made within shown above. overdue may result temporary access restrictions account. difficulty payment, soon possible resolution email accounts@grip.co.nz. adding licences need add user simply get touch sales team will set up. 1 address below, letting additional need. including names addresses new users speed things sales@grip.co.nz 2 confirm availability provide updated pricing licences. 3 activated members begin using straight away. reflecting note change existing added current invoiced accordingly. reducing reduce number licenses account, reply send ahead confirming like ahead. subscription, accounts team. requests processed via self-serve application. accounts@grip.co.nz important takes effect next apply immediately. remain active remainder renewals occur changed mind submitted request continue reinstate you. managing automated direct debit credit card, links emails invoices establish monthly/annual use process alterations","name":"Subscriptions and Billing","votes":0,"is_published":true,"slug":"subscriptions-and-billing","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/subscriptions-and-billing?from_search=224177276","host":"https://help.grip.co.nz","body_txt":"subscriptions work grip annual. means subscription covers 12-month period date first activated. year, automatically renews another term unless cancel beforehand, make contact weeks rollover check whether want changes subscription. although annual, flexibility pay — can spread cost monthly payments full year upfront. options cover exactly period. payment \u0026amp; schedules sign grip, choose schedule suits organisation. table summarises key differences, sections follow explain option detail.v   billing annual 12 equal instalments single terms due 15 days invoice 20th month following frequency per months billing, across payments. issued month, date. good know though paying monthly, still cancellation renewal governed date, individual payment. start period, please ensure made within shown above. overdue may result temporary access restrictions account. difficulty payment, soon possible resolution email accounts@grip.co.nz. adding licences need add user simply get touch sales team will set up. 1 address below, letting additional need. including names addresses new users speed things sales@grip.co.nz 2 confirm availability provide updated pricing licences. 3 activated members begin using straight away. reflecting note change existing added current invoiced accordingly. reducing reduce number licenses account, reply send ahead confirming like ahead. subscription, accounts team. requests processed via self-serve application. accounts@grip.co.nz important takes effect next apply immediately. remain active remainder renewals occur changed mind submitted request continue reinstate you. managing automated direct debit credit card, links emails invoices establish monthly/annual use process alterations","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}},{"question":{"category_id":1079188,"account_id":31056,"created_at":"2025-10-08T22:22:08.030Z","tag_names":["account oversight","user control"],"answer_sample":"Allocating Users to Licenses A user is a single person, who is permitted to acces","long_answer_sample":"Allocating Users to Licenses A user is a single person, who is permitted to access the license that your account has access to. Licenses are not for sharing between people. Adding Users Add users on the users tab of the account page.   Prerequisites: You must be an admin user Your company must have available licenses (empty rows in the above spreads","language_id":2,"id":3535142,"last_published_date":"February 2nd, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/GS?bg=6a8d88\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/32507a6a05c02387947a90c2e833fb38.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"GRIP  Support","indexable_body":"allocating users licenses user single person, permitted access license account to. sharing people. adding add tab page.   prerequisites must admin company available (empty rows spreadsheet), don’t contact sales@grip.co.nz  to get extra allocated account. new users’ email domains match allowed addition process go slots, enter address - valid follow domain restrictions status check box make click apply review confirm details popup grip will login email. happens next receive invitations credentials can immediately features managing permissions privileges screenshot showing team members remove buttons viewing current shows active (checked = admin, unchecked standard user) button (not shown administrator) changing checkbox user’s name change dialog update removing want removal loses frees company, allocate someone else. important notes administrator (email support@grip.co.nz request changes removed lose altering numbers organisation subscription includes specific number system vs. used licenses, sales ( ) obtain added support need modified, considered case basis","name":"Account Management - User Management","votes":0,"is_published":true,"slug":"account-management-user-management","first_category":"User and Account Settings","categories_display_for_views":"User and Account Settings","parent_categories":[1079188,1086262],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/user-and-account-settings/account-management-user-management?from_search=224177276","host":"https://help.grip.co.nz","body_txt":"allocating users licenses user single person, permitted access license account to. sharing people. adding add tab page.   prerequisites must admin company available (empty rows spreadsheet), don’t contact sales@grip.co.nz  to get extra allocated account. new users’ email domains match allowed addition process go slots, enter address - valid follow domain restrictions status check box make click apply review confirm details popup grip will login email. happens next receive invitations credentials can immediately features managing permissions privileges screenshot showing team members remove buttons viewing current shows active (checked = admin, unchecked standard user) button (not shown administrator) changing checkbox user’s name change dialog update removing want removal loses frees company, allocate someone else. important notes administrator (email support@grip.co.nz request changes removed lose altering numbers organisation subscription includes specific number system vs. used licenses, sales ( ) obtain added support need modified, considered case basis","categories":{"current":{"id":1079188,"name":"User and Account Settings","url":"/user-and-account-settings"}},"category_param":"user-and-account-settings"}}]