Contact Information

• Email: support@grip.co.nz
• Response Time: Typically within 24 hours

What to Include in Support Requests

• Your company name
• The email address experiencing issues
• Screenshots of any error messages
• Step-by-step description of what you were trying to do
• Any error messages or codes displayed

Account Changes Requiring Support

• Changing the account administrator
• Modifying company name
• Adjusting subscription levels
• Changing email domain restrictions
• Billing and payment issues