Understanding Account Roles

Account Administrator:

• A person, who is the primary contact for the account
• Cannot be changed without contacting support (support@grip.co.nz)
• Has full administrative privileges (e.g. account administrator privileges + admin user privileges)
• Responsible for billing and major account changes

Regular Admin Users:

• A person who can
  • Can add/remove users
  • Can add/remove admin privileges
  • Can modify company data settings
  • Can access all GRIP features

Users:

• A person who can 
  • Can access GRIP mapping features
  • Cannot manage other users
  • Cannot modify company data settings
  • Full access to mapping functionality
  • Cannot access account page

Updating Company Information

Accessing Account Settings:

1. Login to GRIP using your credentials
2. Navigate to Account Settings (found in menu at top left)
3. You’ll see three main tabs: Details, Users, Company Data

Company Details:

• Name - the name of your organisation
• Phone Number - Your organisation’s main contact number for GRIP related queries
• Company Name (read-only, contact support to change)
• Account Administrator (read-only, contact support to change)

Only the Phone number field is editable on this page, to edit phone number:

1. Go to the Details tab
2. Edit the Phone field as needed
3. Click Apply to save changes